FAQ's

We will be closed from 25th December 2022 - 9th January 2023. Reopening Tuesday 10th January 

 

Q: Whats your shop address?

A: 2/20 Pooks road, Ranui Auckland

 

 Q: Do you have a contact phone number?

A: (09) 281-0463

 

Q: Shop opening hours? 

A: Closed Monday

Tuesday - Sunday 9am till 4pm

Closed public holidays (please note we may also close on the odd occasion so be sure to check out our social media pages for updates or call us on (09) 281-0463

 

Q: Is everything instore Keto?

A: No, we have keto options

 

Q: Is everything instore gluten free?

 A: No, we have gluten free friendly options 

 

Q: Is everything instore Vegan?

A: No, we have vegan options

 

Q: I want to place an order for pick up tomorrow.

A: See "PICK UP- please read before ordering" page

 

Q: Do you deliver/send nationwide?

A: Yes can personally deliver it on your selected day, otherwise we can courier nationwide, this is usually an overnight service but allow an extra 1-2 business days. Sorry no rural addresses.

 

Q: I placed an order and it has not arrived yet?

A: Please contact us on (09) 281-0463. Please note outside of Auckland areas can take 1-2 business days. Allow an extra 1-2 days for South Island

 

Q: Do you have a seating area?

A: No we do not. There is a park approx 50metres down the road from us that has tables/seats

 

Q; I'm pregnant, can I eat your cookie dough?

A: 100% - our cookie dough contains no eggs & we heat treat our flour

 

Q: Is your cookie dough raw?

A: Technically NO, we heat treat our flour to remove that raw "doughy" taste & texture, it contains no raw eggs (or eggs of any sort)

 

Q: I am diabetic, can i eat anything?

A: YES. We have diabetic friendly / keto treats available. Slices, cheesecakes, brownies, cookies and we can even custom make whole cakes / cheesecakes and pies.  If you are making a special trip out, we recommend calling us first and we can put some aside for you, as we sell out fast especially on the weekends.

 

Q: I am doing keto and really want something sweet, Do you have anything for me?

A: YES. We have keto treats available. Slices, cheesecakes, brownies, cookies and we can even custom make whole cakes / cheesecakes and pies for that special occasion.  If you are making a special trip out, we recommend calling us first and we can put some aside for you, as we sell out fast especially on the weekends. Nutritional information available instore as well. All of our keto products contain NO MALTITOL / ISOMALT. We make our own chocolate / marshmallows as well. Contact us for wholesale price / product list

 

Q: Gluten free options?

A: We do have afew options available. We do use gluten free ingredients, however they are made in a gluten environment, therefore they may contain traces.  

 

Q: Do you cater for weddings?

A: Yes any special occasion. Birthdays, Baby showers, Hens nights, Corporate, etc. - custom designs & flavours welcome

 

Q: Do you make everything on-site and from scratch?

A: Yes we do