FAQ's

Q: Whats your shop address?

A: 20B Pooks road, Ranui Auckland 

 

Q: Shop /opening hours?

A: Tuesday-Saturday 9am-6pm (Hours are subject to change, please phone if you are making a special trip out to the westside- 021-050-3099)

 

Q; I'm pregnant, can I eat your cookie dough?

A: 100% - our cookie dough contains no eggs & we heat treat our flour also

 

Q: Is your cookie dough raw?

A: Technically NO, we heat treat our flour to remove that raw "doughy" taste & texture, it contains no raw eggs (or eggs of any sort)

 

Q: Do you deliver?

A: Yes, we can ship our cookies/cookie dough sandwiches nationwide. Allow 1-3 business days. We also can be found on UberEatsNZ

 

Q: Are your cookie dough sandwiches made using whole ingredients?

A: Yes. The base of all of our products are made using whole foods, but with the addition of products such as mm's, snickers, etc artificial flavours may be present.

 

 

Q: I am a vegan, do you have anything for me to eat?

A: 100%

 

Q: I am diabetic, can i eat anything?

A: YES. We have a keto/diabetic friendly kookie sandwich (50g serve = 1g carb 0.5g sugar 12.1g protein 14.9g fat and gluten free & refined sugar free) Custom orders welcome & keto brownies- COMING TO SUPERMARKETS SOON

 

Q: Gluten free options?

A: Absolutely!!! Custom orders welcome

 

Q: I'm boring and don't like cookie dough. Do you have cookies?

A: Firstly, that is so sad to hear, but yes we do have regular kookies. Flavours change daily.

 

 

Q: Do you cater for weddings?

A: Yes any special occasion. Birthdays, Baby showers, Hens nights, Corporate, etc. - custom designs & flavours welcome

 

Q: How often do you change your menu?

A: We aim to change every 6 months. Other products can be changed daily.

 

 

Q: Who are the masterminds behind the concept?

A: Jenna Chamberlain & Wesley Cannary. With over 20years chef experience between them. - see ABOUT US page for more details

 

Q: Do you make everything on-site?

A: We sure do. Every morning we are hard at work baking and creating delicious treats

 

 

Q: Why Ranui?

A: Why not Ranui? For anyone that has been into our store and seen the size of our kitchen will understand. Plus public transport is across the road, but most importantly, "If the food is great, people will travel far and wide for it, no matter what the area"

If you have any further questions. Phone us on 012-050-3099 or email us at info@kookiehaus.com