FAQ's

Q: Whats your shop address?

A: 20B Pooks road, Ranui Auckland 

 

Q: Shop opening hours?

A: Monday - Closed but possibly open public holidays

Tuesday 9am - 4pm

Wednesday 9am - 4pm

Thursday 9am - 4pm

Friday 9am - 6pm

Saturday 9am - 6pm

Sunday 9am - 6pm

Hours are subject to change, please phone if you are making a special trip out to the westside- 021-050-3099

 

Q; I'm pregnant, can I eat your cookie dough?

A: 100% - our cookie dough contains no eggs & we heat treat our flour also

 

Q: Is your cookie dough raw?

A: Technically NO, we heat treat our flour to remove that raw "doughy" taste & texture, it contains no raw eggs (or eggs of any sort)

 

Q: Do you deliver?

A: Yes, we can ship our cookies/cookie dough sandwiches nationwide. Allow 1-3 business days. We also can be found on UberEatsNZ 

Same day delivery in Auckland is also available. Contact us first

 

Q: Are your cookie dough sandwiches made using whole ingredients?

A: Yes. The base of all of our products are made using whole foods

 

Q: I am a vegan, do you have anything for me to eat?

A: 100%

 

Q: I am diabetic, can i eat anything?

A: YES. We have keto treats available, slices, cheesecakes and brownies. Get in early as these sell out so fast we can barely keep up with demand 

 

Q: Gluten free options?

A: Absolutely!!! Custom orders welcome

 

Q: I'm boring and don't like cookie dough. Do you have cookies?

A: Firstly, that is so sad to hear, but yes we do have regular kookies. Flavours change daily.

 

Q: Do you cater for weddings?

A: Yes any special occasion. Birthdays, Baby showers, Hens nights, Corporate, etc. - custom designs & flavours welcome

 

Q: How often do you change your menu?

A: We aim to change every 6 months. Other products can be changed daily.

 

Q: Who are the masterminds behind the concept?

A: Jenna Chamberlain & Wesley Cannary. With over 20years chef experience between them. - see ABOUT US page for more details

 

Q: Do you make everything on-site?

A: We sure do. Every morning we are hard at work baking and creating delicious treats

 

Q: Why Ranui?

A: Why not Ranui? For anyone that has been into our store and seen the size of our kitchen will understand. Plus public transport is across the road, but most importantly, "If the food is great, people will travel far and wide for it, no matter what the area"

If you have any further questions. Phone us on 012-050-3099 or email us at info@kookiehaus.com