FAQ's

Q: Whats your shop address?

A: 20B Pooks road, Ranui Auckland 

 

Q: Shop opening hours?

A: Monday - Closed but possibly open public holidays

Tuesday - Sunday 9am - 4pm

 

Q: I have a cafe and would like to stock your products, do you offer wholesale?

A: Absolutely. Please send us a email and we can send you all in the information you need

 

Q: Do you have a seating area?

A: No we do not. There is a park approx 50metres down the road from us that has tables/seats

 

Q; I'm pregnant, can I eat your cookie dough?

A: 100% - our cookie dough contains no eggs & we heat treat our flour also

 

Q: Is your cookie dough raw?

A: Technically NO, we heat treat our flour to remove that raw "doughy" taste & texture, it contains no raw eggs (or eggs of any sort)

 

Q: Do you deliver?

A: Yes, we can ship our cookies/cookie dough sandwiches nationwide. Allow 1-3 business days.  

 

Q: I am a vegan, do you have anything for me to eat?

A: 100%

 

Q: I am diabetic, can i eat anything?

A: YES. We have diabetic friendly / keto treats available. Slices, cheesecakes, brownies, cookies and we can even custom make whole cakes / cheesecakes and pies.  If you are making a special trip out, we recommend calling us first and we can put some aside for you, as we sell out fast especially on the weekends.

 

Q: I am doing keto and really want something sweet, Do you have anything for me?

A: YES. We have keto treats available. Slices, cheesecakes, brownies, cookies and we can even custom make whole cakes / cheesecakes and pies for that special occasion.   If you are making a special trip out, we recommend calling us first and we can put some aside for you, as we sell out fast especially on the weekends. Nutritional information available instore as well. All of our keto products contain NO MALTITOL / ISOMALT. We make our own chocolate / marshmallows as well. Contact us for wholesale price / product list

 

Q: Gluten free options?

A: We do have afew options available. We do use gluten free ingredients, however they are made in a gluten environment, therefore they may contain traces.  

 

Q: I'm boring and don't like cookie dough. Do you have cookies?

A: Firstly, that is so sad to hear, but yes we do have regular cookies. Flavours change daily.

 

Q: Do you cater for weddings?

A: Yes any special occasion. Birthdays, Baby showers, Hens nights, Corporate, etc. - custom designs & flavours welcome

 

Q: How often do you change your menu?

A: We change our "set menu" every year. We do have special limited edition flavours/items weekly. See our social media accounts to be kept up to date.

 

Q: Who are the masterminds behind the concept?

A: Jenna Chamberlain & Wesley Cannary. With over 20years chef experience between them.

 

Q: Do you make everything on-site?

A: We sure do. Every morning we are hard at work baking and creating delicious treats

 

If you have any further questions, email us at info@kookiehaus.com